Facts101 is your complete guide to Churchill/ Ford... Sales Force Management. In this book, you will learn topics such as Linking Strategies and the Sales Role in the Era of CRM, Organizing the Sales Effort, The Strategic Role of Information in Sales Management, and Salesperson Performance: Behavior, Role Perceptions, and Satisfaction plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.