For decades, financial advisors and other professionals in advisory roles were told to fatten their book of business. A beefier Rolodex, it was preached, was the way to a bigger piece of the pie. This has proven to be untrue. In The Invisible Bridge, author Rob Knapp exposes the existing link to better served clients anda more fulfilling career. By following his Supernova model of client service, readers will learn how to keep a leaner (and more profitable) business book. Implemented by Merrill Lynch and approved by MIT and Harvard School of Business, Knapp's Supernova model has been proven to deliver measurable income growth, client satisfaction, and a sense of fulfillment for financial advisors.