Aguarde...
 

DESIGNING AND IMPLEMENTING GRIEVANCE REDRESS

MECHANISMS


    de: R$ 18,95

    por: 

    R$ 17,09preço +cultura


    Produto disponível em até 15min no aplicativo Kobo, após a confirmação  do pagamento!

    Sinopse

    This guide clarifies the concept of grievance redress mechanisms and presents the rationale for their implementation. It shows how grievance redress should be built into projects' policy and institutional frameworks as well as planning models. It also describes the key elements of grievance redress mechanisms and provides step-by-step guidelines for designing and implementing these mechanisms. Annexes to the guide offer practical tools, samples of monitoring charts and forms, flow charts, terms of reference, an input on capacity building for grievance redress, and other materials needed for the design and implementation of a grievance mechanism. The guide evolved through experiences accumulated in the Southern Transport Development Project in Sri Lanka.

    Detalhes do Produto

      • Edição:  1
      • Ano de Edição: 2010
      • Ano:  2016
      • País de Produção: Canada
      • Código de Barras:  2001121091494
      • ISBN:  9789290920205

    Avaliação dos Consumidores

    ROLAR PARA O TOPO