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In the today’s volatile, uncertain, complex and ambiguous business scenario boosted by the digital transformation, what is the inner game of corporations? What is the role of a manager? How can they be effective with an operational model becoming liquid? What is the employees' experience, smashed between digitization and aggressive location strategy? What is the impact of digital transformation on the human capital?
These are the key questions addressed in this study offering a reference to operate in this challenging context.
Whilst the digital transformation completely changes the paradigm, the human factor remains key for managing a fast moving business context and people have to adapt. Developing people and teams is much more than instructing. It is also unlocking the potential.
How inspiring managers, employees and teams to maximize their personal and professional potential? Through powerful questioning within an enabling relationship.
What is the effect of a proper question? Asking a question values the individuals and their answers, stimulates the thinking and enforces both awareness and responsibility.
What is the condition for making effective a question as described above? The existence of an enabling relationship between the parties. A positive evidence based relationship, no judgmental, concretely encourages and feeds the creativity and the discovery of hidden resources.
Enabling relationship and questions are at the heart of the coaching culture that works on stimulating and developing awareness, responsibility and self-determination for people and teams.
The business coach plays a pivotal role in accompanying managers and employees in this digital journey, helping them to understand what others do, stimulating agile cooperation, extending the awareness of the future.
A set of coaching tools and best practice are also presented to support and help individuals, teams and organization to develop awareness, responsibility and self-determination for facing complex and ambiguous operational scenarios.