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CONVERSATION AND COMMUNITY

THE SOCIAL WEB FOR DOCUMENTATION


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    Sinopse

    Anne Gentle's Conversation and Community has become the go-to reference for social media and technical communication. Her clear-eyed survey of the social media landscape has been adopted by many universities and is widely used by technical communicators. Now, in this second edition, she has updated and expanded her book, adding chapters on building a content strategy, analyzing web techniques, and developing an open source strategy. With more interviews and case studies, this is your guide to the new world of technical communication and social media.Inside the BookTowards the Future of DocumentationDefining a Writer's Role with the Social WebCommunity and DocumentationCommenting and Connecting with UsersWikis as Documentation SystemsFinding Your VoiceContent Strategy for Community Documentation NEW ChapterAnalyzing and Measuring Web Techniques NEW ChapterOpen Source Documentation NEW ChapterConcepts and Tools of the Social WebGlossary, Expanded Bibliography, and Index

    Detalhes do Produto

      • Edição:  2
      • Ano de Edição: 2012
      • Ano:  2013
      • País de Produção: Canada
      • Código de Barras:  2000838157912
      • ISBN:  9781457182501

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