In 'Building Trust', Robert C. Solomon and Fernando Flores offer compelling answers to these questions. They argue that trust is not something that simply exists from the beginning, something we can assume or take for granted; that it is not a static quality, or some semi-mystical atmosphere or "social glue." Instead, they assert that trust is an emotional skill, an active and dynamic part of our lives that we build and sustain with our promises and commitments, our emotions and integrity. In looking closely at the effects of mistrust--from insidious office politics that can sabotage a company's efficiency, to national politics rife with cynicism, to marriages that must be protected by prenuptial agreement - Solomon and Flores demonstrate how to move from naive trust that is easily shattered to an authentic trust that is sophisticated, reflective, and possible to renew. The key to creating such trust, they show, is communication, a willingness to bring an uncomfortable subject into the open where its processes can be analyzed, understood, and rationally negotiated.