'Insider Strategies for Outsourcing Information Systems' offers executives and managers experience-based guidelines that will enable them to avoid the seductive myths and illusions that distort contractor selection and new system planning decisions. At the heart of the book are three extended cases studies - a famous specialty retailer, a financial services company, and a European telecom company - that highlight the most frequent sources of new system failure, as well as how a client's measured involvement in the process of fine-tuning a new system can bring superb results. In clear and precise language, Ripin and Sayles make explicit the skills and solutions that have proven effective in outsourcing a wide variety information systems, from new application software to enterprise-wide networks.
Detalhes do Produto
Subtítulo: HOW TO BUILD PRODUCTIVE PARTNERSHIPS AND AVOID SED