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Getting to the virtues of virtual Business is shifting toward large, global networks of employees connected to each other through technology, giving rise to a new phenomenon, Virtual Distance. There are three components of virtual distance: Physical distance (I never run into your colleagues on the elevator anymore) Operational distance (Bob can't access the portal) Affinity distance (why do my e-mails keep offending people?) Virtual distance creates real challenges to innovation, leadership, and overall performance, and companies that know how to manage the impact of virtual distance have a big competitive advantage. This groundbreaking book explores the concept of virtual distance and shows businesses there are definite costs to doing work in a virtual environment. It then goes a step further and offers proven methods for measuring these costs and guidance on managing them. Karen Sobel Lojeski (Hoboken, NJ) is CEO of Virtual Distance International, a consulting firm specializing in measuring and managing the impact of virtual distance in the workforce. Richard R. Reilly (Hoboken, NJ) is a Professor of Management at the Stevens Institute of Technology and Chief Technology Officer at Virtual Distance International. Edward Baker (Hoboken, NJ) is an Executive Editor at CIO Insight.com.