'ERP - Tools, Techniques, and Applications' describes, from the perspective of a business manager, concepts and tools for enterprise planning, management, and execution. The text is written in an easy-to-read format, with many real examples from a variety of industries that illustrate key points. This book can be used over and over, as a quick reference to obtain insight into ERP topics. This second Edition introduces many new topics, including - supplier relationship management (SRM), strategic sourcing, product life cycle management (PLM), customer relationship management and others. With the help of a supplemental CD containing a Management Interactive Case Study System (MICSS), this volume explains the application of ERP tools and techniques to different types of businesses, and enables you to test the concepts in a computer simulation model.