Modern crisis management developed from the need to control the consequences of disaster situations in order to fulfil economic, social and political aspirations for growth and stability. For some business sectors in the UK it is a regulatory requirement to have business continuity plans in place. Where such plans exist, it is necessary that they are frequently tested and updated in order that businesses can act swiftly and effectively should a disaster occur. This book provides a straightforward, intensely practical guide to what should be included in a successful business continuity plan for an essentially office-based business. It details the vital areas of business functionality, practical methods of incident avoidance and protection, business continuity and recovery, site recovery and salvage, together with the underlying infrastructure needed to make the plan work. Importantly, the material contained within the book has been used with a wide range of businesses and is therefore known to work. The concise style of writing, use of lists, sample checklists and forms all go to make this an essential resource, both in terms of facilitating the ongoing operation and recovery of a business and the safety of its staff. In order to make the use of the material easier the CD which accompanies the book contains all of the sample checklists and forms which the reader can print off freely.