This text is an introduction to the complex field of records management. Alphabetic filing rules - compatible with the Association of Records Managers and Administrators (ARMA) guidelines - are included, along with methods of storing and retrieving alphabetic, subject, numeric, and geographic records. Thorough coverage is provided for filing and maintenance of paper, automated, micro image, and electronic imaging records. A student study guide provides additional practical applications. The study guide also includes a review of terms, sample test questions, hands-on exercises, and solutions to study guide activities.