In 'The ROI of Human CapitaI' , Jac Fitz-enz draws on years of quantitative and qualitative research by his prestigious Saratoga Institute to provide a breakthrough methodology for measuring the bottom-line effect of employee performance. A prolific author, whose previous work includes Human Value Management, named Book of the Year by the Society for Human Resource Management, Fitz-enz has also been called 'the father of human performance benchmarking.' This new book offers a rare blend of management expertise and quantitative metrics, showing executives and HR professionals how to gauge human costs and productivity at three critical levels - Organizational (contributions to corporate goals) ; Functional (impact on process improvement) ; Human resources management (value added by five basic HR department activities).
Detalhes do Produto
Subtítulo: MEASURING THE ECONOMIC VALUE OF EMPLOYEE PERFORMAN