'Applying Knowledge Management - Techniques for Building Corporate Memories' examines why case-based reasoning (CBR) is so well suited for KM. CBR can be used to adapt solutions originally designed to solve problems in the past, to address new problems faced by the organization. This book clearly demonstrates how CBR can be successfully applied to KM problems by presenting several in-depth case-studies.
Detalhes do Produto
Subtítulo: TECHNIQUES FOR BUILDING CORPORATE MEMORIES