This useful resource provides proven methods for preventing and managing violence in the workplace - helping companies in the development of a sound violence-prevention plan. Managers and employees will learn how to recognize signs and indicators of potential violence, how to deal with explosive situations, and what steps to take after an eruption has occurred. Case examples illustrate these problems, and new laws and principles are examined.
Detalhes do Produto
Subtítulo: A PREVENTION AND MANAGEMENT GUIDE FOR BUSINESSES