This book delivers vital insight and case studies on Collaboration, Open Solutions and Innovation and how they are being used today by leading private sector organizations, governments and health care leaders throughout the world to improve quality and performance. Describes how world’s highest quality and most widely used health information technology system (available without license fees through the Freedom of Information Act) is effectively supporting health systems from Midland Texas and American Samoa to Mexico, Egypt and Finland. Illustrates how public and private sector leaders and corporations such as HP, IBM and Perot Systems are using open technology solutions to address challenges of patient safety, public health and health care quality. Details a roadmap for improving quality of care through Electronic Health Records, CPOE, RHIOs enabled by open interoperable technology solutions implemented by empowered people using the latest collaboration tactics to improve inefficient business and clinical processes. Presents a compelling vision of a consumer-centric health care today and tomorrow, while detailing strategies and tactics that deliver a relationship advantage with customers through a next generation.