We are accustomed to thinking of our organizations in terms of the three key resources of traditional economics, those of people, money and physical resources. However, there is growing recognition that information has now taken a place as the fourth resource, ranking equally with the other three in importance. This book looks, therefore, at the relationship between information and its management, and business process and strategy; and highlights the areas where appropriate policies can have significant impact on organizational performance. The book is divided into four parts. The first discusses the links between business process and information management and the varying ways of valuing information, as well as the characteristics of the professionals needed to implement information management. In part two the scope and applications of process modelling are illustrated. Part three presents a discussion of the achievements of effective information management, together with a realistic assessment of the problems currently encountered. The final part is a transatlantic view which draws on published US experience to provide an alternative perspective on the management of this vital fourth resource.